TERMS AND CONDITIONS

Terms and Conditions

Terms and Conditions of Eye Aids

Welcome to Eye Aids. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before making any purchases or using our website. If you do not agree with these terms, you should refrain from using our services.

1. General Terms

  • Eligibility: By using Eye Aids, you confirm that you are at least 18 years old or accessing the site under the supervision of a guardian or parent.

  • Account Responsibility: When creating an account with Eye Aids, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account.

  • Accuracy of Information: You agree to provide accurate and complete information when placing an order or registering on our site. Providing false or inaccurate information may result in the cancellation of your order or the suspension of your account.

2. Orders and Payments

  • Order Acceptance: All orders placed through Eye Aids are subject to acceptance by us. We reserve the right to cancel or refuse any order for any reason, including product unavailability or suspected fraudulent activity.

  • Pricing: Prices for our products are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. If a pricing error is found, we will notify you before processing the order.

  • Payment: Eye Aids accepts payments via authorized payment methods. You agree to provide current, complete, and accurate payment information for all purchases. If your payment is not confirmed, we reserve the right to cancel your order.

3. Shipping and Delivery

  • Shipping Policy: Orders will be shipped to the address provided during checkout. We are not responsible for delays caused by shipping carriers, but we will do our best to ensure prompt delivery.

  • Delivery Time: Estimated delivery times are provided during checkout. Eye Aids will not be liable for any delays in shipping due to circumstances beyond our control (e.g., customs clearance delays, natural disasters, etc.).

  • International Shipping: For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs authorities.

4. Returns and Refunds

  • Return Policy: We offer returns or exchanges on eligible products within [insert timeframe] of purchase, provided the items are in their original condition and packaging. You are responsible for return shipping costs unless the item received is defective or incorrect.

  • Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original payment method within a certain number of days.

  • Non-returnable Items: Certain products (e.g., intimate wear, cosmetics, etc.) are not eligible for returns for health and hygiene reasons. Please check product descriptions for return eligibility.

5. Product Descriptions Eye Aids strives to be as accurate as possible with product descriptions and images. However, we do not guarantee that product descriptions or other content is error-free, complete, or current. If you find a product not as described, you may return it in accordance with our Return Policy.

6. User Conduct

  • Prohibited Activities: You agree not to engage in any activity that may compromise the security or functionality of Eye Aids. This includes but is not limited to hacking, introducing viruses, or attempting to disrupt our services.

  • Content Submission: Any feedback, suggestions, or comments you submit to Eye Aids will be treated as non-confidential and non-proprietary. We reserve the right to use such submissions for any purpose without compensation to you.

7. Limitation of Liability

  • No Liability: Eye Aids will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website, products, or services.

  • Product Liability: Eye Aids is not responsible for any injury, loss, or damage resulting from the improper use of products purchased from our site.

8. Intellectual Property All content on Eye Aids, including text, graphics, logos, images, and software, is the property of Eye Aids or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written consent.

9. Changes to Terms Eye Aids reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes are made constitutes acceptance of the new Terms and Conditions.

10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in Bangladesh.

11. Contact Information If you have any questions about these Terms and Conditions, please contact us at:

Thank you for choosing Eye Aids!